Sales Terms And Conditions
If You Purchase the audio upgrade you must read sign and fax to us.
This Agreement is made by and between the customer ("Customer"),
and Nanny Watch services., a New Jersey corporation
having an address at 300 Grand River Blvd. Dover Township, NJ 08755
IMPORTANT:
Your charge will appear as M.E.G. on your statement.
Returns:
If you are not satisfied with your purchase, notify us within 7 days from receipt to obtain a RMA# and we will refund the purchase price (A 20 %restocking fee will apply) . Shipping charges are not refundable. .All returns must be in new condition and sellable condition. Customer is responsible for return shipping costs.
Original shipping expenses (even if shipping charges were discounted or item was advertised as free shipping) will be deducted from refund upon return. We pay shipping charges to get the unit to you and these charges must be covered by the buyer.
Restocking Fees:
1 to 7 Day return: 20%
8 to 14 Day return: 30%
15 to 30 Day return: 50%
Money Back Guarantee:
If you are not satisfied with your purchase, notify us within 3 days from receipt to obtain a RMA# and we will refund the purchase price (A 20 %restocking fee will apply) . Shipping charges are not refundable. All returns must be in new condition and sellable condition. Customer is responsible for return shipping costs.
Satisfaction Guarantee:
If you are not satisfied with your purchase, notify us within 3 days from receipt to obtain a RMA# and we will refund all of the purchase price. Shipping charges are not refundable, a 20% Restocking fee will be applied and all refunds. All returns must be in new condition and re-sellable condition. Customer is responsible for return shipping costs.
100% Price Guarantee:
If you find a product somewhere else that has the same specifications and is selling for less we will beat their price by 10% of the difference. This does not include, Companies based outside of the USA, E-bay, Amazon, clearance, and or used products. The customer must provide us with the website address and product Sku or model # to obtain a price match.
Exchange policy:
Customer has 14 days to exchange any products
Restocking fee.
Dictated above.
The federal law indicates that covert audio listening devices can only be used by government agencies. If you are not affiliated with such agencies, only lawful way of operating audio listening devices is to use it within the supervision of authorized agencies such as law enforcement’s or use in a non-surreptitious way. For example, you can listen in to your baby-sitter using a nanny camera with audio upgrade but you have to let the person know that he or she would be subjected to audio listening device at your home.
Included in this transaction is this release form stating that I will be using audio listening device purchased from Nanny Watch Services, Inc., in one or more following cases.
1) Any person, subjected to be monitored by audio listening device are fully aware of the such device.
2) I have authorization to use audio listening device from local law enforcement or other government agencies.
OR
We are a government agency with full authorization of using a audio listening device.
I hereby confirm that all above information provided are true, I fully understand the federal regulation on using audio listening devices. By signing below, I am solely responsible for any unlawful misuse of the device, not the manufacturer, Nanny Watch Services, Inc.
The digital signature contained in this document is my legal signature.
IF YOU PURCHASE ANY COMPUTER HARDWARE AND
OR SOFTWARE THE FOLLOWING INFORMATION IS
ESSENTIAL.
IT IS RECOMMENDED THAT A NETWORK SPECIALIST IS
CONTACTED AND A QUOTE IS OBTAINED FOR COMPUTER
EQUIPMENT INSTALLATION PRIORTO ORDERING THE
EQUIPMENT. KNOW YOUR NANNY WILL SPEAK WITH ANY
COMPUTER TECH AND OFFER FREE TECH SUPPORT
TO ANY CUSTOMER OR COMPUTER TECH AT NO COST
TO THECUSTOMER. COMPUTER EQUIPMENT AND SOFTWAREE IS NOT
RETURNABLE FOR A REFUND,EXCHANG AND UP GRADE
ONLY FOR 30 DAYS AFTER RECEIPT.IT IS THE CUSTOMERS RESPONSIABILITY TO
CHECK THE REQUIRMENTS OF COMPUTER HARDWARE
AND SOFTWARE AND BE SURE THE EQUIPMENT THEY
ORDER IS COMPATABLE. IT IS THE CUSTOMERS RESPONSIABILITY TO CHECK
THE REQUIRMENTS OF COMPUTER HARDWARE AND
SOFTWARE AND BE SURE THE EQUIPMENT THEY ORDER
IS COMPATABLE WITH THE COMPUTER AND OR
NETWORK THEY INTEND TO INSTALL THE EQUIPMENT INTO.
Shipment and Transportation:
All orders shall be shipped F 0 B point of shipment with the freight paid for by the
Customer (Shipment via United Parcel Service) unless the customer requests
a different carrier. The Seller will have the exclusive right to determine the
final shipping manner if the Seller deems the Customer's instructions unsuitable.
Shipping Damage and Claims:
All merchandise is inspected prior to shipment and upon receipt it should be
inspected immediately. If damages are found, retain all original shipping containers and notify the carrier for a damage inspection.
It is the Customer's obligation to file claims against the carrier. All claims for shortages must be made within 7 days after receipt of shipment.
Warranty: EFFECTIVE 11-01-02
All products are sold with manufacturer's warranty.
All other products with a 1 (one) year warranty are all camera parts
and labor are covered by warranty. All other parts are covered for 1 Year from date you receive the unit.
We expressively limit our liability to any warranty extended by the manufacturers. No warranty will apply if products are altered or modified in any way.
RESPONSIBILITY FOR USE.
Customer acknowledges and agrees that Know Your Nanny shall have no liability whatsoever for the
accuracy or suitability of use of Equipment. Customer shall also be solely and entirely responsible for
all setup and use of the Equipment. Customer represents and warrants to Know Your Nanny that he or she
will comply with all federal, state and local statutes, laws, regulations and ordinances governing the use
of the Equipment in the manner or for the purposes which Customer intends. Know Your Nanny
recommends obtaining consent to monitoring from the child-care provider or other person who will
be taped. Customer agrees to be solely liable for obtaining such consent and for any claims made by any
subject who did not provide prior consent to such monitoring. The Equipment shall be used by Customer
solely for Customer's end use in his/her own home to monitor his/her own children and
the quality of their care. Customer is responsible for set-up and use of the Equipment, and all videotaping
is the sole responsibility of Customer. CUSTOMER HEREBY AGREES TO DEFEND,
INDEMNIFY AND HOLD KNOW YOUR NANNY HARMLESS FROM AND AGAINST ANY
AND ALL LOSSES, DAMAGES, EXPENSES, CLAIMS OR LIABILITIES OF WHATEVER KIND OR
NATURE A RISING FROM USE OF THE EQUIPMENT, including, without limitation, the failure to
obtain any person's consent to monitoring. Know Your Nanny will NOT in any way be liable
for any actions to, or harm to, child or children, that are NOT recorded due to any equipment
failure or malfunction.
1. DUE TO THE NATURE OF OUR BUSINESS
These claims must include the product type and date, reason for the return and
any pertinent serial numbers. The Customer is responsible for all transportation
charges and must see that the Product is packaged correctly. As much as we
want to help you, and will do so, no Systems Specialist can replace you or
assume your responsibilities to your customers. All information and assistance
is provided "as is" without warranty of any kind, and Know Your Nanny and its
affiliates make no representations or warranties to you or your customers or
any other person or entity, and expressly disclaim warranties of any kind
either express or implied or inferable from the course of dealing or custom
trade, including but not limited to the completeness, merchantability or
fitness for any particular purpose with respect to any such information or assistance or performance of any system or design. IN NO EVENT WILL
Know Your Nanny OR ANY OF IT’S Affiliates BE LIABLE FOR ANY INDIRECT,
SPECIAL,PUNITIVE, CONSEQUENTIAL OR INCIDENTAL DAMAGES UPON ANY BASIS
OF LIABILITY WHATSOEVER EVEN IF ADVISED OF THE POSSIBILITY OFSUCH
DAMAGES. In addition, Know Your Nanny does not take any responsibility or
assume any liability for the wiring installation or placement of the equipment
you purchase nor for the activities of any other entity such as your company
or those who prepare the specifications or any local Authorities who inspect or
approve your installation.
The federal law indicates that covert audio listening devices can only be used by government agencies.
If you are not affiliated with such agencies, only lawful way of operating audio listening devices is to use
it within the supervision of authorized agencies such as law enforcement’s or use in a non-surreptitious way.
For example, you can listen in to your baby-sitter using a nanny camera with audio upgrade but you have to let
the person know that he or she would be subjected to audio listening device at your home.
Included in this transaction is this release form stating that I will be using audio listening device purchased
from Nanny Watch Services, Inc., in one or more following cases.
1) Any person, subjected to be monitored by audio listening device are fully aware of the such device.
2) I have authorization to use audio listening device from local law enforcement or other government agencies.
OR
We are a government agency with full authorization of using a audio listening device.
I hereby confirm that all above information provided are true, I fully understand the federal regulation on
using audio listening devices. By signing below, I am solely responsible for any unlawful misuse of the device,
not the manufacturer, Nanny Watch Services, Inc.
The digital signature contained in this document is my legal signature.
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